“Overall: We had a really lovely stay, there would be a few things I would like to see improved and give some more detail.”
and The carpet was hard to keep clean, the front door got stuck, and it was hard to get around with a wheelchair (it was possible but needed help). Also, all the light switches and heating control were too high. Wet room/Bathroom: A wheelchair user cannot reach the wet room light as it is too high and needs replacing. The brakes on the shower chair didn't work. Also, there was no emergency cord, and due to all doors being fire doors, shouting out for help and being heard was difficult and therefore unsafe. The only way to reach the wet room sink was by sitting on the toilet and reaching over. There were handrails around the toilet but none around the shower. You would only need to walk a few steps to access the bathroom. Living space: The sofas were low and made transfers difficult, I was able to stay in my wheelchair and sit at the dining table. It was easy to move the furniture to make it easier to move around the room. Kitchen: The kitchen is not wheelchair accessible as it is too small and not adapted. Bedrooms: The sidebars of the profiling bed make transfers hard, we took a banana board which solved the problem. Also, there was no lamp in this room (which we solved by moving one from another room) There is only 1 accessible bedroom, if you were an ambulatory wheelchair user the other bedrooms would be suitable. Outside: There is no ramp from the back door to the patio but there is a path which goes all the way around the property. The parking bay has loose stones which was fine with my powerchair but could be a struggle for a manual user. We were given maps for some local walks but couldn't find a wheelchair-accessible route, which was a shame. If a route is available, can it be added to the welcome pack? There would have been a few nights when we would have liked the onsite bar to provide food at night.
Thank you very much for your feedback we much appreciate this.
On Sykes description the bungalow is down as accessible, with pictures provided. As the bungalows were built in the early 70s they have not been updated to disabled friendly for someone in a wheelchair, we appreciate the feedback and will have a look into this, if you decide to book again then please let us know and we can see how we can assist you on your stay.
Property Owner
