“No barbecue.”
No oven glove. No washing machine detergents etc. Not enough crockery for a family of four to have a day's worth of meals without having to use dishwasher. Needs an extra comfy chair in the lounge. Had to hunt for Wi-Fi code. No info re bin collection day etc. Key safe was very difficult to open (as if the lid was stuck?). Massive cobwebs down the side of the bathroom cabinet between it and the wall. Bedroom door doesn't latch shut (latch needs adjusting but I didn't have my toolkit with me). So in several areas not quite as described or in photo's. We were overall a bit disappointed because it didn't live up to what we were expecting from some reviews and compared to other places we have stayed. However, it was early in the season so maybe not up to their usual standard? Good location.
Great place for plane spotters as it's right under the flight path for Land's End Airport and the SkyBus to the Scillies takes off every ten minutes.
Thank you for your feedback, I am sorry that The Hayloft did not meet your expectations and will try to address your comments. We do provide a barbecue and is put out every Easter when spring starts to warm up. Although we don’t provide an oven glove (partly due to covid as they can’t be thoroughly cleaned inside) we do provide an oven cloth that is laundered every week by the linen company and is a heavy-duty towel with oven across it, apologies if you missed that. However, we don’t provide washing machine detergent due to allergies as many people can only use their own specific brand, so we let the guests choose what is best suited to them personally. We have provided a full 6-piece crockery set and around 10 mugs, a full set of glasses and plastic glasses for the hot tub, plenty of cutlery and a full set of pans and roasting dishes which I feel would be the normal amount that would be used in a household of that size, there are plenty of dishwasher tablets for the guests to use without needing to purchase more. The sofa is a 3- seater and with the matching chair this should be enough for four guests, we did until recently have another chair available, but it was broken, and we have ordered a new one which hasn’t been delivered yet. As we don’t have very good reception the wi-fi is important, so we do leave the BT hub info stick out for guests. It is in the book along with useful things to know, in future we will make sure that it is easier to find. I hope that you enjoyed your stay and look forward to welcoming you back another time.
Property Owner
